lk66 Privacy Policy
Here you will find complete and transparent information about how your personal data is collected, used, and kept secure on the lk66 platform.
Table of Contents
Introduction and Scope
lk66 (hereinafter referred to as "we", "our", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy ("Policy") explains how we collect, process, store, and protect the personal information of users of our website lk66.cam.
This policy applies to all individuals who use any lk66 service, whether they are registered members or non-registered visitors. By creating an account on lk66 or using the platform, you are considered to have given your consent to all the terms of this privacy policy.
What Information Is Collected
When opening an account and using services on the lk66 platform, we may collect the following types of personal information:
2.1 Identity Information
- Full name (real name matching the national identity card)
- Date of birth (for age verification — minimum age of 21 is required)
- Address (including city and country name)
- National identity card or passport number (during the identity verification process)
2.2 Contact Information
- Email address (for account communications and notifications)
- Mobile number (for bKash/Nagad/Rocket verification and two-factor security)
2.3 Financial Information
- Mobile banking numbers — bKash, Nagad, Rocket (for transaction processing only)
- Deposit and withdrawal transaction history
- We never store full card or account numbers
2.4 Technical and Behavioral Information
- IP address and device identification information
- Browser type, operating system, and device information
- Session logs, login/logout times, and gaming activity information
- Bet and gaming history (for responsible gaming monitoring)
How Information Is Collected
lk66 primarily collects user information in the following ways:
- Directly Provided Information: Information you provide when completing account registration, identity verification, deposit or withdrawal forms.
- Automated Collection: Browsing and usage information automatically collected through cookies, web beacons, and similar technologies.
- Received from Third Parties: Confirmation information received from payment providers (bKash, Nagad, Rocket) and identity verification service providers.
Purpose of Using Information
We use collected information only for the following legitimate and necessary purposes:
- Account creation, identity verification, and age confirmation (only users aged 21 and above are permitted)
- Processing deposit and withdrawal transactions (via bKash, Nagad, and Rocket)
- Providing and managing bonuses, cashback, and VIP rewards
- 24/7 live chat support and customer service improvement
- Managing anti-money laundering (AML) and fraud prevention measures
- Monitoring gaming behavior in accordance with responsible gaming policy
- Improving platform security and technical service standards
- Fulfilling applicable legal obligations and meeting regulatory requirements
Cookies and Tracking
The lk66 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help remember your preferences and session information on future visits.
The cookies we use:
- Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
- Analytics Cookies: Collect statistics to monitor and improve site usage (anonymous data).
- Preference Cookies: Store your language, display settings, and other preferences to make future visits easier.
You can control or delete cookies from your browser settings. However, if essential cookies are disabled, some features of the site may not work properly.
Sharing Information with Third Parties
lk66 does not sell or rent users' personal information. We may share information only in the following limited circumstances and under strict security agreements:
- Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
- Identity Verification Services: Information may be shared with authorized third parties to complete the KYC process.
- Legal Obligations: Information may be disclosed in response to applicable laws, court orders, or legitimate requests from government authorities.
- Technology Partners: With selected partners who operate the platform's technical services, under strict confidentiality agreements.
Data Storage and Security
lk66 gives the highest priority to the protection of your information. We apply industry-standard security measures:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is secured with 256-bit SSL encryption.
- Encrypted Database: Stored data is kept on secure and encrypted servers.
- Restricted Access: Only authorized personnel can access the necessary data.
- Continuous Monitoring: Automated monitoring systems are in place to detect unusual access attempts.
Data Retention Period
Information for active accounts is retained for as long as the account remains open. After an account is closed, certain information required to meet legal obligations (such as records of financial transactions) is retained for the period specified under applicable law. After that, data is securely deleted or anonymized.
Your Rights
As an account holder at lk66, you have the following rights regarding your personal information:
Right to Access
You have the right to view the information we hold about you and to receive a copy of it.
Right to Rectification
The right to request correction or update of any inaccurate information in your records.
Right to Erasure
The right to request deletion of your information in certain circumstances (except where legal obligations apply).
Right to Object to Processing
The right to object to and opt out of the processing of your information for marketing purposes.
Data Portability
The right to export your information in a common format.
Right to Restrict Processing
The right to request that processing of your information be limited in certain circumstances.
Protection of Minors
lk66 services are for people aged 21 and above only. We do not intentionally collect any information from minors.
Age verification is mandatory during account registration. If for any reason information belonging to a person under the age of 21 enters our system, we will delete it immediately and permanently close the associated account. If a parent or guardian suspects that their minor child is using lk66, please contact [email protected] immediately.
Policy Changes
lk66 may update this privacy policy from time to time. In the event of changes, we will take the following steps:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to your registered email.
- For major changes, a notification may be shown in your account after login.
Continuing to use lk66 after changes means you consent to the new policy. If you do not agree to the changes, you may request to close your account.
Contact Us
For privacy-related questions
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact our support team.
24/7 Live Chat — Support in Bengali
Our privacy team typically responds to emails within 2 business days. For urgent matters, please reach out via live chat.